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An Approach to Multi-Agency and Intra-Agency Unification with Enterprise Architecture Driven e-Government in South Africa
Abstract
The diplomatic path towards standardizing data-administration practices within government is not always direct. Due consideration was given to technology, organization, people and process aspects. It would seem that the outcomes, which resulted from employing the ontology, addressed an underlying need of governmental agencies across the board, namely the need for unification. This chapter explains how multi-agency and intra-agency unification was facilitated.
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