Determining the Effect of Software Project Managers' Skills on Work Performance

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Author(s): Abida Ellahi (Abbottabad University of Science and Technology, Pakistan), Yasir Javed (Sheffield Hallam University, UK), Mohammad Farooq Jan (Abbottabad University of Science and Technology, Pakistan)and Zaid Sultan (COMSATS, Pakistan)
Copyright: 2024
Volume: 15
Issue: 1
Pages: 20
Source title: International Journal of Information Technology Project Management (IJITPM)
Editor(s)-in-Chief: John Wang (Montclair State University, USA)
DOI: 10.4018/IJITPM.333620

Keywords: Information Resources Management / Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

This study investigates the factors influencing project managers' work performance, including decision-making, analytical, technical, interpersonal, and communication skills, with emotional intelligence as a potential moderator. Conducted within the Pakistani software industry, a comprehensive field survey using a well-designed questionnaire ensured reliable and valid data collection. The statistical findings confirm the positive impact of all five skill sets on project managers' work performance. Notably, emotional intelligence moderates the effects significantly for communication, interpersonal, and analytical skills. This research provides valuable insights into the critical attributes shaping project managers' effectiveness, offering a unique perspective by considering emotional intelligence as a potential enhancer or inhibitor of these skills' impact on work performance.

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Determining the Effect of Software Project Managers' Skills on Work Performance

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