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Towards Citizen-Centered Local e-Government - The Case of the City of Tampere

Author(s): Ari-Veikko Anttiroiko (University of Tampere, Finland)
Copyright: 2004
Pages: 17
EISBN13: 9781605664842

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Abstract

This case study describes how e-government activities began and developed in the City of Tampere, a middle-sized local authority. The emphasis is on how the city government applied a citizen-centered approach, visible in the provision of access to the Internet for all, and in facilitating the communication and interaction processes between the city and citizens.

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