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Strategic Management of Hospitality Security Under the Influence of Macro Trends
Abstract
Hospitality entities face ongoing pressures at a macro level, necessitating effective strategic approaches to business security management. Therefore, the aim of this chapter was to explore the essential elements of strategic security management in hospitality, influenced by macro trends. This involved examining the origins of risks and threats, as well as key components in developing a security management strategy, including metrics, key risk indicators (KRIs), objectives and key results (OKRs), and foresight capabilities. The analysis employs an analytical approach and underscores that effective security strategies not only mitigate risks but also foster a secure and trustworthy environment for guests and staff. Additionally, staying abreast of technological advancements and industry trends enables hospitality entities to adapt their security measures proactively. In conclusion, it is emphasized that implementing robust security protocols such as access control measures, surveillance systems, and emergency response plans is crucial for proactive risk management.
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