The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Process-centric IT in Practice: Mobilizing IT through Business Process Management
Author(s): Artur Siurdyban (Aalborg University, Denmark)and Peter Axel Nielsen (Aalborg University, Denmark)
Copyright: 2012
Pages: 13
EISBN13: 9781466637245
Purchase
View Sample PDF
Abstract
This case illustrates and discusses the issues and challenges at Kerrtec Corporation and their effort to establish process-centric IT management. The case describes how one of the company’s employees was tasked with implementing a streamlined sales process, which heavily depended on the supporting IT systems. The paper describes how the implementation project provided directions for improving global competencies to work across boundaries between business and IT in order to successfully manage business processes. The case emphasizes the importance of IT in process management, but at the same time highlights the organizational challenges faced by companies willing to supply their process initiatives with the right blend of IT and business process expertise. Specifically, it discusses the transcendent nature of IT competencies in business process management projects and positions them against possible governance structures.
Related Content
|
Mami Mohammed Amine, Khelfi Mohamed Fayçal, Zineb Laouici, Benyettou Noria.
© 2017.
17 pages.
|
|
Victor Lazzarini, Damián Keller, Marcelo Soares Pimenta.
© 2015.
13 pages.
|
|
Hyojeong Kim, Chang Juck Suh.
© 2017.
11 pages.
|
|
David Wright.
© 2007.
13 pages.
|
|
Charles H. Andrus, Mark Gaynor.
© 2013.
6 pages.
|
|
|