The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
End-User System Development: Lessons from a Case Study of IT Usage in an Engineering Organization
Author(s): Murray E. Jennex (San Diego State University, USA)
Copyright: 2005
Pages: 15
EISBN13: 9781605665238
Purchase
View Sample PDF
Abstract
How much end-user computing is too much? Should end users develop systems? This case looks at a study of end user computing within the engineering organizations of an electric utility undergoing deregulation. The case was initiated when management perceived that too much engineering time was spent doing IS functions. The case found that there was significant effort being expended on system development, support, and ad hoc use. Reviews of a few key systems illustrate quality problems found with the end-user developed systems. Several issues were identified affecting system development including use of programming standards, documentation, infrastructure integration, and system support. Additionally, the issues of obsolescence, security, and procurement are discussed.
Related Content
|
Mickey Howard, Philip Powell, Richard Vidgen.
© 2005.
15 pages.
|
|
Fiona McNeill, Paolo Besana, Juan Pane, Fausto Giunchiglia.
© 2009.
21 pages.
|
|
Vasileios Paliktzoglou, Jarkko Suhonen.
© 2014.
19 pages.
|
|
Luis F. Luna-Reyes, J. Ramon Gil-Garcia, Cinthia Betiny Cruz.
© 2007.
17 pages.
|
|
Steve Sawyer, William Gibbons.
© 2000.
15 pages.
|
|
|