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Benefits and Project Management to Improve Success of IS/IT Projects in Healthcare
Abstract
The rapidly changing business environment is putting growing pressure on organizations to deliver successful projects that align with their strategic objectives. As a result, the use of emerging information systems and technology (IS/IT) has expanded significantly across various sectors, with healthcare being a major area of focus. Two critical factors have driven the surge in Health IS/IT investments. First, the rising burden of chronic diseases has led to healthcare costs increasing at a much faster pace. Second, there is a recognized need to greatly improve the quality and safety of health delivery. These factors have led to strong investments in IS/IT to enhance the speed and accuracy of information sharing, which is crucial for supporting clinical decision-making. However, many IS/IT implementations have faced low success rates. The authors suggest that by integrating the Project Management approach with the Benefits Management approach, organizations can improve these outcomes, ensuring the effective realization of benefits from IS/IT investments and increasing project success.
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