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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

A Sensemaking Model of Knowledge in Organizations - Theoretical Foundations

A Sensemaking Model of Knowledge in Organizations - Theoretical Foundations
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Author(s): Dubravka Cecez-Kecmanovic (UNSW, Australia)
Copyright: 2003
Pages: 4
Source title: Information Technology & Organizations: Trends, Issues, Challenges & Solutions
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-066-0.ch060
ISBN13: 9781616921248
EISBN13: 9781466665330


The objective of the paper is to propose a sensemaking model of knowledge in organizations that identifies different types of knowledge at four sensemaking levels: i) personal knowledge at the intra-subjective level of an individual; ii) collective knowledge at the inter-subjective level; iii) organizational knowledge at the generic-subjective level; and iv) knowledge embedded in culture at the extra-subjective level. Characteristics of each knowledge type are described, together with the ways knowledge is continuously (re)produced and used at a particular sensemaking level as well as constituted by knowledge types from other levels. The paper briefly refers to the application of the model in two empirical studies of knowledge management which demonstrated its relevance in practice and from which new research questions have been raised.

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