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A Risk-Trust-Control Perspective for Risk Management in the ASP Outsourcing Paradigm
Abstract
The ASP outsourcing paradigm, a special case of IT outsourcing, is fraught with risks of various kinds but the IS literature has not taken a risk management approach to IT outsourcing management. In this paper, we develop a risk taxonomy for the ASP paradigm and propose a risk management framework based on joint trust and control perspectives. This research has implications for potential vendors and customers of the ASP model. Key words: Application service provider, systemic risks, vendor risks, trust, controls, risk management framework.
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