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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Monitoring Internet Use in the Workplace: Caution is Advised

Monitoring Internet Use in the Workplace: Caution is Advised
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Author(s): Mark T. Dishaw (University of Wisconsin Oshkosh, USA)
Copyright: 2002
Pages: 4
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch046
ISBN13: 9781930708396
EISBN13: 9781466641358


This paper examines the use of IT systems such as Proxy Servers, and “Carnivore-Like” technologies to create electronic panopticons for the purpose of monitoring an employee behavior, Internet Use, in the workplace. An electronic panopticon is a device or system that allows for the continuous monitoring of an individual’s behavior. This type of system when badly implemented can cause serious invasions of employee privacy in the workplace. Such privacy invasions are unwelcome and are frequently resisted. Managers should avoid using this control technique except when absolutely necessary due to the possibility of unintended negative effects.

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