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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Issues in the Development of E-Marketplaces: A Public Sector Perspective

Issues in the Development of E-Marketplaces: A Public Sector Perspective
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Author(s): Ian M. Sims (Edith Cowan University, Western Australia)and Craig Standing (Edith Cowan University, Western Australia)
Copyright: 2002
Pages: 5
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch191
ISBN13: 9781930708396
EISBN13: 9781466641358


The procurement environment is becoming more complex for practitioners with new e-marketplace developments. This paper explains the issues related to procurement decisions and benefits evaluation with a focus on the Government sector. The evaluation of benefits literature in information systems needs updating as most of the models proposed were designed for systems that had an internal focus. A case study of the adoption and use of an E-marketplace (GEM) in a Government Department illustrates the specific peculiarities and constraints on public sector e-marketplaces. The paper provides an evaluation framework that can be used by public sector organisations when examining the adoption and evaluation of e-marketplace procurement that emphasises the experimental nature of many e-commerce related projects. The paper contributes to the “evaluation of benefits” literature by identifying the importance of community impact as a dimension missing from current frameworks.

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