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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Issues in Business Continuity Management

Issues in Business Continuity Management
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Author(s): Rosemary Hill (Victoria University, Australia)and Stephen Burgess (Victoria University, Australia)
Copyright: 2003
Pages: 3
Source title: Information Technology & Organizations: Trends, Issues, Challenges & Solutions
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-066-0.ch074
ISBN13: 9781616921248
EISBN13: 9781466665330


The events of September 11, 2001 have markedly increased the level of awareness in organisations of business continuity management (BCM). Businesses can choose to adopt a risk management (reactive), or the more expansive crisis management approach (proactive) to BCM as they try to protect their business against the threat of a disaster. This paper discusses these two approaches to BCM, and then identifies a number of issues that businesses need to consider to provide them with the best possible chance of continuing their business in the event of a disaster. The areas of information technology, personnel management and senior management involvement are highlighted as being vital to the process of effective business continuity management. Examples of the importance of each of these areas to effective BCM are provided.

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