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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Incorporating Problem Solving within End User Computing Courses

Incorporating Problem Solving within End User Computing Courses
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Author(s): Gwynne Larsen (Metropolitan State College of Denver, USA) and Kathryn A. Marold (Metropolitan State College of Denver, USA)
Copyright: 2002
Pages: 4
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch065
ISBN13: 9781930708396
EISBN13: 9781466641358


The authors trace the process of revising and updating a long existing Micro-based Software class at the undergraduate level at Metropolitan State College of Denver. The course was designed to allow students to become proficient at end user computing at the operational business level. The revisions were prompted by the increasing sophistication of horizontal microcomputer application programs, the increase in level of computer literacy among undergraduate School of Business students, and the student need for experience in problem solving and application of the theory learned with the Office 2000 software suite. A pilot class followed the revised curriculum in the Fall of 2001. The revised curriculum involved much Web-based material and frequent presentation sessions for solutions to assigned problems. An efficacy survey was administered at the end of the class, to determine student satisfaction with the revised curriculum. The success of the pilot class has resulted in implementing the revised content in all sections of the Micro-based Software class as of spring semester, 2002.

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