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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Implementing Software Metrics Programs: A Survey of Lessons and Approaches

Implementing Software Metrics Programs: A Survey of Lessons and Approaches
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Author(s): Helle Damborg Frederiksen (Aalborg University, Denmark)and Jakob H. Iversen (University of Wisconsin Oshkosh, USA)
Copyright: 2003
Pages: 4
Source title: Information Technology & Organizations: Trends, Issues, Challenges & Solutions
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-066-0.ch054
ISBN13: 9781616921248
EISBN13: 9781466665330


This survey provides an overview of the current research into what determines the success and failure of software metrics programs. We surveyed a selection of the literature, and using a comprehensive framework, analyzed the papers to understand the important factors for implementing a successful metrics program. We determined that the research on implementation of metrics programs is conducted largely by practitioners and generally does not use formalized research methods. The focus is primarily on immediate program implementation and data collection, and much less on the program purpose and the resulting improvements. We conclude that practitioners should consider factors outside of the immediate metrics program implementation, and that academia should conduct more empirical studies of metrics programs using more rigorous research methods.

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