Exploring Knowledge Management Success

View Free PDF

Author(s): Murray E. Jennex (San Diego State University, USA), Stefan Smolnik (European Business School, UK)and David T. Croasdell (University of Nevada, USA)
Copyright: 2007
Pages: 4
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch088
ISBN13: 9781599049298
EISBN13: 9781466665378

Keywords: Engineering Science Reference / IT Research & Theory / IT Research and Theory / Library & Information Science

Abstract

Discussions at previous HICSS conferences have shown that there is no general agreement on definitions of Knowledge Management (KM) and Knowledge Management Systems (KMS) success. A deep understanding of these concepts would help to design and implement efficient KM initiatives and systems. We present an exploratory research study to begin and facilitate a debate that will hopefully lead to a consensus definition of KM and KMS success. We chose an expert panel approach followed by an exploratory survey to approach the KM and KMS success definition. The research shows only a few points of consensus. However, we present some areas of agreement as well as of disagreement, which are a good starting point for further discussions on KM and KMS success.

IRMA Offers Over 2,500 Full Text Open Access Research Papers for Free Download Click to Start Searching Free IRM Research!

IRMA Sponsors

Encyclopedia of Information Science and Technology, Fourth Edition