Enhancing the Effectiveness of Knowledge Management Systems: Using Grounded Models of Knowledge-Intensive Work Processes

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Author(s): Joachim Jean-Jules (University of Sherbrooke Business School, Canada)
Copyright: 2007
Pages: 3
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch329
ISBN13: 9781599049298
EISBN13: 9781466665378

Keywords: Engineering Science Reference / IT Research & Theory / IT Research and Theory / Library & Information Science

Abstract

This paper aims to present the author’s research interest and plans in relations to his doctoral studies. His research work focuses on the modelling of knowledge intensive work processes for guiding the design and development of knowledge management systems (KMS) that fit an organization’s particular knowledge flow pattern. Research will be undertaken as a multiple case study using knowledge intensive organizations as an empirical setting.

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