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An Empirical Study on the Influencing Factors of Website Development in the Public Sector
Abstract
A new framework for managing the Website development in the public sector is proposed and tested empirically with a sample of 65 city Websites. The framework consists of basic dimensions and a 2x2 matrix that is a simplified revision of the Mohammed et al. (2002)’s Marketspace Matrix. The 2x2 matrix includes development stages and design modes of public Websites. The four factors in the matrix, Publicity, Local Service, Differentiation and Participation, together with two basic dimensions of Attracting and Delivering in Simeon (2001), were proved to be important elements in a workable research framework. The effects of dimensions/factors and the role of the Attracting are discussed in depth.
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