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A Conceptual Framework of CIO Competence: Towards a Pedagogical Tool for IT Management Education
Abstract
Managerial responsibilities for information technology (IT) have, increasingly, been consolidated in the person of the “chief information officer” (CIO). Despite the increased prevalence of the CIO position, no one model has emerged that explains what can realistically be expected of the CIO in various organizational contexts. This exploratory research develops a conceptual framework of the critical competencies for CIOs in public sector agencies. This paper positions the conceptual framework as a useful pedagogical tool in information management curricula. Six dimensions comprise the conceptual framework: three knowledge-based (business factors, technical factors, and human factors); three activity-based (conveying the relevance of IT, managing critical relationships, and implementing IT-based solutions). This study addressed the following research question: 1. What are the dimensions of CIO competence?
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