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Computer Reservation Systems Auditing Headaches in the Airline Industry
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Author(s): Evon Abu-Taieh (The Arab Academy for Banking and Financial Science, Amman, Jordan)
Copyright: 2004
Pages: 4
Source title:
Innovations Through Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-261-9.ch211
ISBN13: 9781616921255
EISBN13: 9781466665347
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Abstract
This paper discusses a problem faced by the Airline industry, the problem being reservations auditing. The problem is generated by two factors: the first is the lack of standardization of the computerized reservation systems. The second factor is the lack of the auditing software. Such problem faces most of the airline industry today especially the smaller airline companies.
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