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Complex Decision Support in Web Time
Abstract
Over the last several years there has been a move towards migrating and/or re-engineering classical decision support systems from traditional mainframe or client/server systems to web based systems. This move, or better called a “push”, is driven by the need to quickly reach larger audiences and for a lower “total cost of ownership” [McGee, 2002]. The need to reach larger audiences is driven by a need for both larger intra-company users and lately a need to reach users outside of the company who may be paying a fee for the decision support information. An environment, where the decision support users have a need for only internet browser software on their computer, forces a total redesign and new implementation of computer decision support systems in able to meet the response time and possible bandwidth constraints in this new environment. This article discusses the issues involved in the re-deployment of decision support applications to the web environment and presents alternative approaches. We also present a “framework” for web based decision support applications based on our research and development. This framework, while not novel in its components, may be somewhat unique in the manner the component technologies are integrated. We also describe the results achieved for one common and classical type of decision support.
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