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A Case Study of a Project-Management-Centered (PMC) Approach to Knowledge Management in Online Learning Environments
Abstract
The Office of Online Learning at Walsh College takes responsibility for delivering high-quality online programs at undergraduate and graduate levels. The department has adopted a project-management-centered (PMC) approach to knowledge management that has shown demonstrable efficiencies in the amount of resources required and the total time to complete implementations, while realizing gains in overall satisfaction and quality. This paper explores the PMC approach and the advantages realized to Walsh College.
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