Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

E-Business Innovation and Firm Performance

E-Business Innovation and Firm Performance
View Free PDF
Author(s): Namchul Shin (Pace University, USA)
Copyright: 2006
Pages: 2
Source title: Emerging Trends and Challenges in Information Technology Management
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-019-6.ch297
ISBN13: 9781616921286
EISBN13: 9781466665361


Companies develop e-business initiatives to improve communications with customers and suppliers. However, one of the challenges for information systems managers is to determine whether such investment generates any value with respect to firm performance. By extending previous research done by Shin (2004), this research empirically examines the relationship between e-business innovation and firm performance. It employs the Information Week’s annual data set on innovative users of IT for two years: 2000 and 2001. The measure of e-business innovation is constructed by combining the categories of ebusiness strategy and customer knowledge available from the data set. This study attempts to show how firms can improve their performance with e-business innovation by providing empirical evidence for the economic payoffs generated from e-business innovation.

Body Bottom