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Automating the business Process Case: Cairo Alexandria Stock Exchange
Abstract
Automating the business process in today’s organizations is becoming a vehicle for competition a important tool that helps provide a more effective and efficient service for its customers and employees alike. This paper demonstrates a study that was conducted in Egypt that focuses on the automation of the Cairo Alexandria Stock Exchange (CASE) and its implications on the operations of the exchange. The paper focuses on evaluating the trading process for brokers and investors both before and after the automation process of the exchange, identifying the impact of automation on the dissemination of information among the different stakeholders. Finally, the paper reports on a set of recommendations and conclusions that highlight the lessons learnt from the experience of the exchange in Egypt and provide guidelines for future implementations within similar environments.
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