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Assessing IT Strategy with the STEP Model
Abstract
It has now become abundantly clear to most business organizations that any so-called “IT strategy” must encompass more than just IT (i.e., the technology) per se. Having the “latest and greatest” technological gadgetry (i.e., computers) does not necessarily translate into an effective IT strategy without sufficient attention being paid to the people who will be using the technology or the business processes for which the technology will be used. To gain competitive advantage in today’s turbulent and highly competitive business environment, organizations need to be prepared for continual transformation in order to be successful and be able to respond quickly and effectively to changes in the environment. This includes, among other things, transformation in structure, processes, culture, and philosophy. Additionally, they need to be able to exploit relevant information technologies for their advantage—indeed IT is a major driving force for many organizational transformations and competitive positioning.
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