Assessing the Knowledge Sharing Environment Within a Multi-National Pharmaceutical Company

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Author(s): Steve Smith (Loughborough University, UK), Thomas W. Jackson (Loughborough University, UK), Tom Parsons (Loughborough University, UK)and Holger Adelmann (The Target Pharmaceutical Company, UK)
Copyright: 2007
Pages: 4
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch184
ISBN13: 9781599049298
EISBN13: 9781466665378

Keywords: Information Science Reference / IT Research & Theory / IT Research and Theory / Library & Information Science

Abstract

This paper has taken the key concepts taken from Riege and Andreas’ (2005) work to construct a questionnaire that was used within the drug development department of a large multi-national pharmaceutical organisation. The questionnaire assesses the department’s culture to sharing knowledge which will aid in the development and deployment of a new Knowledge Management Decision Capturing Tool. The overall aim of the research is to increase the chance of the tool succeeding within the organisation by better understanding the cultural issues. This paper details how the questionnaire was formulated, analyses the results and draws conclusions form what can be learnt from such research projects.

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