Applying Efficiency Models in Information Technology Area of Brazilian Companies

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Author(s): Marly M. de Carvalho (University of Sao Paolo, Brazil), Fernando J.B. Laurindo (University of Sao Paolo, Brazil)and Marcelo de Paula Pessoa (University of Sao Paolo, Brazil)
Copyright: 2002
Pages: 2
Source title: Issues & Trends of Information Technology Management in Contemporary Organizations
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-930708-39-6.ch030
ISBN13: 9781930708396
EISBN13: 9781466641358

Keywords: Engineering Science Reference / IT Research & Theory / IT Research and Theory / Library & Information Science

Abstract

The evaluation of project efficiency is a rather controversial issue. The uncertainty and the complexity that are inherent to IT projects pose a hindrance to the evaluation of their efficiency, both regarding cost and time frames, and in terms of quality. Meeting project efficiency involves balancing scope expectations and the available resources (Rabechini Jr. & Carvalho, 1999). A comparative analysis about project management practices is based on the Capability Maturity Model - CMM (Humphrey, 1989; Paulk et al, 1995), the Project Management Body of Knowledge - PMBOK (PMI, 2000), and Quality Systems - ISO9000-3 (ABNT, 1990). In this paper, the adoption of efficiency models in Information Technology area in Brazilian companies is studied. A comparative analysis among project selection criteria and management models adopted is done. The study is based on multiple cases, in financial, telecommunications and building materials companies.

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