The Adoption and Implementation of Knowledge Management in Healthcare Operations

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Author(s): Nilmini Wickramasinghe (Illinois Institute of Technology, USA)and Elie Geisler (Illinois Institute of Technology, USA)
Copyright: 2007
Pages: 4
Source title: Managing Worldwide Operations and Communications with Information Technology
Source Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-929-8.ch022
ISBN13: 9781599049298
EISBN13: 9781466665378

Keywords: Engineering Science Reference / IT Research & Theory / IT Research and Theory / Library & Information Science

Abstract

The importance of knowledge management (KM) to organizations in today’s competitive environment is being recognized as paramount and significant. This is particularly evident for health care in this country. The US healthcare system is facing numerous challenges in trying to deliver cost effective, high quality treatments and is turning to KM techniques and technologies for solutions in an attempt to achieve this goal. What is becoming of particular interest is the adoption and implementation of KM and associated KM technologies in the healthcare setting, an arena that has to date been notoriously slow to adopt technologies and new approaches for the practice management side. We examine this issue by studying the barriers encountered in the adoption and implementation of specific KM technologies in healthcare settings. With some empirical data we then develop a model that attempts to draw some conclusions and implications for orthopaedics.

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