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Workforce Diversity Management and Organizational Effectiveness

Workforce Diversity Management and Organizational Effectiveness
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Author(s): Doris Esinam Afi Ahiawodzi (Knutsford University College, Accra, Ghana)and Peace Kumah (Knutsford University College, Accra, Ghana)
Copyright: 2024
Pages: 20
Source title: Global Practices on Effective Talent Acquisition and Retention
Source Author(s)/Editor(s): Bryan Christiansen (Southern New Hampshire University, USA), Muhammad Abdul Aziz (University of Hertfordshire, UK)and Elle Lily O'Keeffe (Rasmussen University, USA)
DOI: 10.4018/979-8-3693-1938-3.ch023

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Abstract

This study examined the impact of workforce diversity on organizational effectiveness. It aimed to evaluate the level of commitment to diversity management within organizations, identify challenges in diversity management, and explore the relationship between diversity and effectiveness. To gather data, a quantitative approach was used, with respondents rating their views on a 5-point Likert scale questionnaire. The sample size consisted of 150 employees and data analysis was conducted using IBM SPSS. Both descriptive and inferential statistics were utilized. The results revealed that while organizations were highly committed to diversity management, they struggled to provide equal treatment to all staff due to outdated diversity policies. Nevertheless, the study showed that diversity had a positive effect on organizational effectiveness. The study suggests that organizations should establish updated workforce diversity policies that address current trends in employees' work culture.

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