IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations
navleft navright Research IRM Open Access IRMA Journals IRM Books Proceedings Membership

The IRMA Community

Calls for Papers
Online Symposium
Newsletters

Research IRM

Click a keyword to search titles using our InfoSci-OnDemand powered search:

Web-Based Template-Driven Communication Support Systems: Using Shadow netWorkspace to Support Trust Development in Virtual Teams

Web-Based Template-Driven Communication Support Systems: Using Shadow netWorkspace to Support Trust Development in Virtual Teams
View Sample PDF
Author(s): Herbert Remidez Jr. (University of Arkansas at Little Rock, USA), Antonie Stam (University of Missouri, USA)and James M. Laffey (University of Missouri, USA)
 Copyright: 2008
 Pages: 17
 Source title: Virtual Technologies: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Jerzy Kisielnicki (Warsaw University, Poland)
 DOI: 10.4018/978-1-59904-955-7.ch082

Purchase

Abstract

Teams whose interactions might be mediated entirely via Internet-based communication, virtual teams, are emerging as commonplace in business settings. Researchers have identified trust as a key ingredient for virtual teams to work effectively (Aubrey & Kelsey, 2003; Beranek, 2000; David & McDaniel, 2004; Iacono & Weisband, 1997; Jarvenpaa, Knoll, & Leidner, 1998; Jarvenpaa, Shadow, & Staples; 2004). However, researchers have not identified scalable methods that consistently promote trust within virtual teams. Improved interface design for communication support systems used by virtual teams may contribute to solving this problem. Interface cannot solve the problem of members trusting each other, but it can support the type of activities that do. This paper describes the development and some initial experiences with a Web-based, template-driven, asynchronous communication support tool and how this system can be used to support trust development in virtual teams and performance goals of virtual teams. This article presents the capabilities and features of the communication support system. More detailed findings from an experimental study of this system’s use can be found in another publication (Remidez, 2003).

Related Content

Andi Asrifan, T. Syamsu, Eka Apriani, K. J. Vargheese, Rustam Efendy Rasyid, Mohammed H. Alaqad. © 2025. 30 pages.
S. Lakshmana Chari, Atul Singla, Q. Mohammed, G. Ananda Rao, Y Krishna Bargavi. © 2025. 18 pages.
D. Rajani, Amit Dutt, A. Abood, M. Mahenderreddy, E. Poornima. © 2025. 18 pages.
M. Siva Swetha Reddy, Ginni Nijhawan, K. Adnan, Muhammed Anaz Khan, Prasanna Lakshmi. © 2025. 14 pages.
Praven Kumar, Navdeep Singh, S. Ahmed, G Ananda Rao, Yalla Jeevan Nagendra Kumar. © 2025. 18 pages.
K. Laxmi Narayanamma, Amandeep Nagpal, K. Adnan, M. Mahenderreddy, K. Butchi Raju. © 2025. 18 pages.
K. Laxmi Narayanamma, C. Praveen Kumar, Navdeep Singh, S. Ahmed, Amrita Saha, P. Gopalakrishna. © 2025. 20 pages.
IRMA Offers Over 2,500 Full Text Open Access Research Papers for Free Download Click to Start Searching Free IRM Research!

IRMA Sponsors

Sponsor IGI Global

Sponsor eContentPro

Encyclopedia of Information Science and Technology, Fourth Edition
Body Bottom
About Us | Contact | Sitemap | Legal | Policies
Copyright ©2025, Information Resources Management Association. 701 East Chocolate Avenue, Hershey, PA 17033.