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Using the Communication AssessmenT Checklist in Health to Assess the Communication Quality of Web Based Resources for Prostate Cancer
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Author(s): Juliana Genova (University of Ottawa, Canada), Curtis A. Olson (Geisel School of Medicine at Dartmouth, USA)and Jackie Bender (University Health Network, Canada)
Copyright: 2017
Pages: 29
Source title:
Transformative Healthcare Practice through Patient Engagement
Source Author(s)/Editor(s): Guendalina Graffigna (Catholic University of the Sacred Heart, Italy)
DOI: 10.4018/978-1-5225-0663-8.ch007
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Abstract
Introduction: The communication quality of web resources for patients is unknown. The purpose of this study was to assess prostate cancer websites using the Communication AssessmenT Checklist in Health (CATCH). Methods: CATCH is a theory-based tool consisting of 50 elements nested in 12 concepts. Two raters independently applied it to 35 HON certified websites containing information on prostate cancer treatment. Results: Websites contained a mean 24.1 (SD= 3.6) CATCH items. The concepts Language, Readability, Layout, Typography and Appearance were present in over 80% of sites. Content, Risk Communication, Usefulness, and Scientific Value were present in 50% or less. Discussion: The prostate cancer websites evaluated in this study did not present treatment information in a useful, informative or credible way for patients. The communication quality of these resources could be improved with a clear strategic intent focused on decision-making, using CATCH as a guiding framework.
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