Usability Testing Summon on the USC Libraries Home Page

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Author(s): Felicia Palsson (Sonoma State University, USA)
Copyright: 2012
Pages: 16
Source title: Planning and Implementing Resource Discovery Tools in Academic Libraries
Source Author(s)/Editor(s): Mary Pagliero Popp (Indiana University, USA)and Diane Dallis (Indiana University, USA)
DOI: 10.4018/978-1-4666-1821-3.ch017

Keywords: Information Science Reference / Library & Information Science / Library Information Systems / Library Science

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Abstract

This chapter describes the situational context and strategic goals at the University of Southern California (USC) Libraries that led to implementation of a discovery layer interface on the home page. User testing of the library website pointed to the need for unified and intuitive access to library holdings. Summon™ was introduced as a single access point, and usability testing was conducted on the website both pre- and post-Summon™ implementation. Results indicated that success rates for basic tasks improved after Summon™ became the default search box on the library home page. The objectives of the testing, methodology, demographics of test subjects, findings, and test instruments are described and shared.

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