Trust in Computer-Mediated Communications: Implications for Individuals and Organizations

View Sample PDF

Author(s): Susan K. Lippert (Drexel University, USA)
Copyright: 2008
Pages: 13
Source title: Computer-Mediated Relationships and Trust: Managerial and Organizational Effects
Source Author(s)/Editor(s): Linda L. Brennan (Mercer University, USA)and Victoria E. Johnson (Georgia Gwinnett College, USA)
DOI: 10.4018/978-1-59904-495-8.ch001

Keywords: Computer-Mediated Communication / Information Science Reference / Media & Communications / Social Computing

Purchase

View Trust in Computer-Mediated Communications: Implications for Individuals and Organizations on the publisher's website for pricing and purchasing information.

Abstract

This chapter explores the concepts of trust as they relate to computer-aided communications. The author defines trust for interpersonal and for inanimate technology; identifies common factors affecting quality of meaning in communication; and identifies ways businesses can foster and enhance trust independent of the medium of communication.

The IRMA Community

Research IRM

Trust in Computer-Mediated Communications: Implications for Individuals and Organizations

Purchase

Abstract

Related Content

IRMA Sponsors