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Transforming Digital Supply Chains With Gamification and Metaverse Integration
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Author(s): E. Nirupama (Saveetha School of Management, Saveetha Institute of Medical and Technical Sciences, India), S. Seenivasan (Rathinam Technical Campus, India), Kamini.S. Bhardwaj (Chandigarh School of Business, Chandigarh Group of Colleges, India), Naresh Babu Karunakaran (Sree Abirami College of Occupational Therapy, India), Guru Basava Aradhya S. (Chandigarh School of Business, Chandigarh Group of Colleges, India), P. Selvakumar (Department of Science and Humanities, Nehru Institute of Technology, Coimbatore, India)and T. C. Manjunath (Rajarajeswari College of Engineering, India)
Copyright: 2025
Pages: 30
Source title:
Addressing Practical Problems Through the Metaverse and Game-Inspired Mechanics
Source Author(s)/Editor(s): Garima Malik (Birla Institute of Management Technology, India), Dharmendra Singh (Modern College of Business and Science, Oman)and Rohit Bansal (Rajiv Gandhi Institute of Petroleum Technology, India)
DOI: 10.4018/979-8-3693-8886-0.ch006
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Abstract
The evolution of digital supply chains is one of the most significant transformations within modern business operations. As global markets and technological capabilities continue to evolve, businesses have been forced to adapt to new demands, operational complexities, and technological advancements. Initially, supply chains were traditionally managed through manual processes, spreadsheets, and basic Enterprise Resource Planning (ERP) systems. These systems offered limited automation, often leading to inefficiencies, delays, and a lack of visibility across the entire supply chain. However, the rise of digital technologies in the late 20th and early 21st centuries introduced a paradigm shift in how supply chains functioned. These early advancements laid the foundation for a new era in supply chain management—one driven by interconnected, real-time systems that could monitor and manage the flow of goods, services, and information with greater precision and efficiency.
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