IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Transformation of the Distribution Process in the Airline Industry Empowered by Information and Communication Technology

The Transformation of the Distribution Process in the Airline Industry Empowered by Information and Communication Technology
View Sample PDF
Author(s): Patrick S. Merten (International Institute of Management in Technology, Switzerland)
Copyright: 2008
Pages: 30
Source title: Information Communication Technologies: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Craig Van Slyke (Northern Arizona University, USA)
DOI: 10.4018/978-1-59904-949-6.ch019

Purchase


Abstract

This chapter reviews the historical evolution of the airline market and its first-generation airline reservation and distribution systems. The development and diffusion of computer reservation systems (CRS) and global distribution systems (GDS) is discussed extensively in order to provide a comprehensive overview of the state of business in the 2000s. Based on this evaluation, the influence of modern information and communication technology (ICT) on the airline distribution system environment is discussed. The traditional distribution chain has been transformed into an electronic multi-channel distribution environment. This (r)evolution of the airline market is analysed for the different market participant groups, as the competitive and cooperative situation increases in this cross-influence network industry.

Related Content

Adeyinka Tella, Oluwakemi Titilola Olaniyi, Aderinola Ololade Dunmade. © 2021. 24 pages.
Md. Maidul Islam. © 2021. 17 pages.
Peterson Dewah. © 2021. 23 pages.
Lungile Precious Luthuli, Thobekile K. Buthelezi. © 2021. 14 pages.
Delight Promise Udochukwu, Chidimma Oraekwe. © 2021. 13 pages.
Julie Moloi. © 2021. 18 pages.
Mandisa Msomi, Lungile Preciouse Luthuli, Trywell Kalusopa. © 2021. 17 pages.
Body Bottom