Transcending Doors in Library Service Provision

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Author(s): Antonia Bernadette Donkor (University of Ghana, Ghana)
Copyright: 2021
Pages: 20
Source title: Handbook of Research on Knowledge and Organization Systems in Library and Information Science
Source Author(s)/Editor(s): Barbara Jane Holland (Brooklyn Public Library, USA (retired) & Independent Researcher, USA)
DOI: 10.4018/978-1-7998-7258-0.ch010

Keywords: Information Resources Management / Information Science Reference / Library & Information Science / Library Information Systems

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Abstract

Libraries are storehouses of information that support decision making in society. The COVID-19 pandemic shook the foundations of the operations of libraries. Libraries had to shut their doors on their cherished patrons. This created information hunger and anxiety. Librarians were also locked outside their libraries and could not provide access to the information resources within their libraries. Using technology, services such as remote/off-campus and online services were provided to users. Looking through the lens of the pandemic, the attention of librarians is drawn to the need to invest in electronic resources, the need to invest in emerging technologies for the provision of library services, and the need for disaster management policies and plans.

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