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Transcending Doors in Library Service Provision
Abstract
Libraries are storehouses of information that support decision making in society. The COVID-19 pandemic shook the foundations of the operations of libraries. Libraries had to shut their doors on their cherished patrons. This created information hunger and anxiety. Librarians were also locked outside their libraries and could not provide access to the information resources within their libraries. Using technology, services such as remote/off-campus and online services were provided to users. Looking through the lens of the pandemic, the attention of librarians is drawn to the need to invest in electronic resources, the need to invest in emerging technologies for the provision of library services, and the need for disaster management policies and plans.
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