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Towards Sustainable Tourism, Smart Destination Management, and E-Banking Integration in Indian Cities

Towards Sustainable Tourism, Smart Destination Management, and E-Banking Integration in Indian Cities
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Author(s): Piyush Kumar Jain (Christ University, India)
Copyright: 2025
Pages: 16
Source title: Advancing Smart Tourism Through Analytics
Source Author(s)/Editor(s): Bindi Varghese (Christ University, India)and Sandhya H. (Christ University, India)
DOI: 10.4018/979-8-3693-3715-8.ch025

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Abstract

This research paper examines the integration of smart destination management and e-banking systems as a means to enhance tourism experiences and promote sustainability in Indian cities, with a particular focus on Jaipur, Rajasthan. The study delves into the adoption of digital technologies and financial services to streamline tourism operations, elevate visitor satisfaction, and encourage economic growth while reducing environmental impacts. Through the analysis of data from stakeholders and tourists, along with case studies and surveys, the research evaluates the effectiveness of these initiatives in Jaipur and their broader implications for the Indian tourism industry. The results underscore the importance of utilising technology and digital payment solutions to create more efficient and sustainable tourism ecosystems, contributing to the overall development and resilience of India's tourism sector.

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