Towards Digital Transformation: Implications for Strategic Change

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Author(s): John Loonam (Dublin City University, Ireland)
Copyright: 2021
Pages: 15
Source title: Reviving Businesses With New Organizational Change Management Strategies
Source Author(s)/Editor(s): Nuno Geada (College of Business Administration, Polytechnic Institute of Setúbal, Portugal)and Pedro Anunciação (College of Business Administration, Polytechnic Institute of Setúbal, Portugal)
DOI: 10.4018/978-1-7998-7452-2.ch004

Keywords: Business Science Reference / Knowledge Management and Library Science / Management Science / Organizational Development

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Abstract

This chapter seeks to explore the key strategic change lessons organizations can learn ahead of implementing digital transformation initiatives. The chapter will review the digital transformation literature and associated challenges organizations are confronted with in implementing large-scale information systems-enabled change. Key enterprise system lessons are taken from implementation, where the McKinsey 7-S framework is introduced as a lens to support organizations adopting digital transformation. Critical success factors are identified that seek to provide leaders with a more holistic arsenal when leading digital transformation initiatives. The chapter concludes with reflections for the strategic change field.

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