The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Towards a Design Rationale for Inclusive E-Government Services
Abstract
The tendency of computer use spreading out into more and more areas of life has the potential to bring benefits to people’s lives. Examples are electronic government services in areas such as public health or social assistance. The same phenomenon, however, could leave behind people who face different barriers regarding the access to those services, for example people with disabilities, low literacy or low computer skills. This work sheds light on the question of how to facilitate the interaction with those services considering people with diverse physical and intellectual conditions. This study analyzes design ideas utilized in four prototypes of a registration service and explored by user representatives. The results of this analysis inform a design rationale in order to support designers in making design decisions tailored to the respective application and social usage context.
Related Content
Serpil Kır Elitaş.
© 2023.
11 pages.
|
Sami Kiraz.
© 2023.
14 pages.
|
Kadir Bendaş.
© 2023.
10 pages.
|
Fatih Değirmenci.
© 2023.
15 pages.
|
Elifnur Terzioğlu.
© 2023.
14 pages.
|
Türker Elitaş.
© 2023.
16 pages.
|
Sudeep Uprety.
© 2023.
14 pages.
|
|
|