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The Wasta Model: Impact on Human Resource Practices and HRM Within Lebanese Universities
Abstract
This article explores the concept of Wasta, an interpersonal influence. It is defined by Mohamed and Mohamed as involvement of a third-party person to attain a favour. This research examines the impact that Wasta has on human resources practices in Lebanon. A mixed methods approach, being questionnaires and interviews, was used in order to obtain data. Implications of Wasta in a new model are illustrated showing the effect on employees when recruited through knowing someone. It subsequently shows the influences on other HR practices of training and development, compensation, and career development. This paper is the first of its kind illustrating the impact of Wasta on employee engagement. It is a pillar for future research, giving added value to the minimal studies available on HR practices in Lebanon and the Middle East.
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