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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Search for Support and Healing

The Search for Support and Healing
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Author(s): Cheryl Green (Southern Connecticut State University, USA)
Copyright: 2021
Pages: 39
Source title: Research Anthology on Nursing Education and Overcoming Challenges in the Workplace
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-9161-1.ch028

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Abstract

Chapter 6 provides nurses, nurse leaders, and organizations interventions to understand, confront, and eliminate bullying and incivility from the workplace. Emotional intelligence (EI) and cognitive rehearsal are techniques when taught to nurses via in-services provided by organizations, can build awareness of verbal and nonverbal cues used in their communication as well as those of others. By understanding how we communicate and respond to others and vice versa, insight to what are appropriate and inappropriate responses can hold nurses accountable to how they treat one another. The neuroscience of oxytocin release at a biochemical level supports the benefits of organizations investing in the mental and physical health of their employees by empowering them to grow individually and as a collaborative team.

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