The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
The Role of Digital Transformation in Enhancing Transparency in AI-Assisted Public Administration
|
|
Author(s): Ayoub Ouboumlik (Hassan II University of Casablanca, Morocco), Hassan Khafif (Hassan II University of Casablanca, Morocco), Naoual Ouazzani Touhami (Hassan II University of Casablanca, Morocco)and Intissar Baiza (Hassan II University of Casablanca, Morocco)
Copyright: 2026
Pages: 44
Source title:
Transparency in AI-Assisted Management Decisions
Source Author(s)/Editor(s): Abdelfattah Jamal (Cadi Ayyad University, Morocco), Karima Aissaoui (Mohammed First University, Morocco), Lhoussaine Alla (Sidi Mohamed Ben Abdellah University, Morocco), Bouchra Alj (Hassan II University, Morocco)and Badr Bentalha (Sidi Mohammed Ben Abdellah University, Morocco)
DOI: 10.4018/979-8-3373-1737-3.ch007
Purchase
|
Abstract
This study examines the transformative impact of digital transformation and artificial intelligence (AI) on transparency, accountability, and efficiency in public administration. It explores AI-driven governance initiatives that combat corruption, streamline processes, and enhance citizen engagement. Using a benchmarking approach and quantitative research focused on Chief Information Officers, the study assesses AI's role in governance. Findings show that AI-powered digital transformation improves transparency through real-time data monitoring, predictive analytics, and automated decision-making. While AI enhances public access to information and reduces inefficiencies, challenges persist, including ethical concerns, algorithmic biases, and infrastructure gaps—only 22% of public organizations have the capacity for full AI implementation. This research highlights the need for strong governance frameworks, ethical AI deployment, and strategic investment in digital infrastructure to foster open governance, strengthen public trust, and drive sustainable administrative innovation.
Related Content
|
Frederic Andres.
© 2027.
14 pages.
|
|
Kalsoom Safdar, Khairul Najmy Abdul Rani, Mohd Aminudin Jamlos, Siti Julia Rosli, Muhammad Usman Younus, Zanab Safdar.
© 2027.
27 pages.
|
|
Bani Adam, Binastya Anggara Sekti, Muhammad Adi Zacky Zahran.
© 2027.
24 pages.
|
|
Swetha Margaret T. A., Renuka Devi D..
© 2027.
31 pages.
|
|
Maurice Saluschke, Michael Schulz.
© 2027.
30 pages.
|
|
Mirjam Sepesy Maučec, Gregor Donaj.
© 2027.
16 pages.
|
|
Jorge A. Ruiz-Vanoye, Ocotlan Diaz-Parra, Ricardo A. Barrera-Cámara, Alejandro Fuentes-Penna, Francisco R. Trejo-Macotela, Jaime Aguilar-Ortiz, Eric Simancas-Acevedo.
© 2027.
21 pages.
|
|
|