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The Role and Impact of Artificial Intelligence in Logistics 5.0
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Author(s): Meriem Azari (Sidi Mohamed Ben Abdellah University, Morocco)and Hassane Moustabchir (National School of Applied Sciences, Morocco)
Copyright: 2026
Pages: 24
Source title:
Transformative Impact of AI in Supply Chain Management
Source Author(s)/Editor(s): Jabir Arif (Sidi Mohamed Ben Abdellah University, Fez, Morocco)and Fouad Jawab (Sidi Mohamed Ben Abdellah University, Fez, Morocco)
DOI: 10.4018/979-8-3373-0923-1.ch004
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Abstract
Logistics 5.0 represents a new era in supply chain management that integrates technological performance with human-centric values, sustainability, and resilience. This chapter examines the transformative role of Artificial Intelligence (AI) in enabling this transition. It explores how machine learning, computer vision, robotics, and conversational systems enhance forecasting, inventory optimisation, transport, and decision-making processes. The chapter also highlights the organisational and human enablers required for AI adoption, such as strategic alignment, digital infrastructure, workforce readiness, and collaborative ecosystems. Beyond technical innovation, it addresses critical barriers, including data quality, ethical concerns, and regulatory uncertainties. AI in Logistics 5.0 is not merely a tool for automation—it is a strategic lever to build adaptive, inclusive, and intelligent logistics systems. By combining human expertise with artificial intelligence, Logistics 5.0 offers a sustainable path forward for modern supply chains.
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