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The Pivotal Role of Human Resource Management in Overcoming Employee Fear in Organizations of the Tourism Industry in Vietnam
Abstract
Amid the increasing threats of the COVID-19 pandemic in Vietnam arose the human resource management challenges in the tourism industry and the loss of jobs and the scarcity of workforce due to lockdown, business bankruptcy, and unstable business conditions in many businesses including the tourism sector. Previous studies have identified the shortage of skilled labor as well as the perceived lack of highly qualified talents with vast opportunities for success economically. This has exacerbated at the heights of the COVID-19 crisis as many employees live in fear of losing their means of living whenever companies declare work stoppage, closure, and other threatening measures to lessen unfavorable situations. Recently published articles and government regulations were examined and evaluated to determine the role of HRM in addressing employee fear within the organization. Interpretations and recommendations were proposed to effectively shed light on its resolution. However, further studies are needed to further validate these findings.
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