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The New Automation: Artificial Intelligence and the Archives Discourse
Abstract
Artificial Intelligence (AI) is transforming how records and archives are acquired, processed, and distributed. This has a profound impact on the future of the archives theory, methodologies, practices, and scholarship. The chapter uses ECM vendors' rhetoric to predict the impact of AI on the records and archives discipline. The chapter juxtaposes AI, automation, ECM, and archives to illustrate complex relationships that exist between the archives discipline and other disciplines and to expose multidisciplinary issues affecting the archives discipline in the digital age. In so doing, the chapter highlights the role of intelligent automation in reshaping the archives discourse and provokes debate on records and archives automation. The chapter is essential for a systematic integration of AI into records and archives work. Records and archives practitioners and scholars seeking to understand the intersection of AI, automation, ECM, and archives will find the chapter useful.
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