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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Inclusive Leader's Toolkit

The Inclusive Leader's Toolkit
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Author(s): Angela Nicole Spranger (Christopher Newport University, USA)
Copyright: 2022
Pages: 16
Source title: Policy and Practice Challenges for Equality in Education
Source Author(s)/Editor(s): Theresa Neimann (Oregon State University, USA), Jonathan J. Felix (RMIT University, Vietnam), Elena Shliakhovchuk (National Transport University, Ukraine)and Lynne L. Hindman (Oregon State University, USA)
DOI: 10.4018/978-1-7998-7379-2.ch013


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This chapter provides basic definitions of diversity, equity, and inclusion (DEI) and identifies skills and competencies necessary for the chief diversity officer (CDO) in higher education, post-2020. Specific concepts from research and industry provide strategies and tactics for the professional stepping into “the work.” This chapter enters the dialogue about DEI from the entry point of consulting as change manager with faculty experience. It proceeds from there to discuss the five terrains of inclusive excellence that offer a new foundation for equity of policy and practice in higher education. The terrains lead into an examination of intersectionality and the work of creating an intentionally diverse community. Decision quality and critical thinking and other competencies for inclusive excellence leadership, such as emotional intelligence and cultural competence, round out the dialogue with specific observations from and suggestions for research and practice.

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