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The Importance of Defining a Roadmap for a Digital Transformation: A Case Study of a Large Civil Construction Company in Portugal
Abstract
The transition from a traditional organizational logic to a digital one is not immediate as it forces a readjustment of processes, Information Systems and even organizational structures. The company selected for analysis belongs to the civil construction sector. The case study consists of identifying and detailing operational procedures in the field of information systems and consequent diagnosis of the transition to a digital scenario, preparing it for new global competitiveness scenarios, as well as analyzing the intra and extra-organizational dimensions that should be considered in the process of transformation. The operational management of the company is based on traditional procedures, where data recording is mostly handwritten. It would be beneficial to use knowledge management systems, preparing the company for an increasingly widespread trend, such as the digital economy. This would allow an increase in the efficiency and productivity of processes, through the improvement of production, archive, and knowledge management in the scope of its operations.
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