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The Impact of the COVID-19 Pandemic on Manpower (Labor) and the Supply Chain
Abstract
The COVID-19 pandemic of 2020 has changed everything on a global scale. The lockdowns and general fear of the unknown caused a dramatic increase in ecommerce as buyers turned to the internet to get the goods and products they wanted. Many businesses had to close during this time due to lack of customers, lack of workers, and due to staffing issues due to the virus. As things started opening back up the demand for goods and services has been overwhelming to many industries. Ships are waiting off the coast for months to be unloaded, shelves are empty, the next day deliveries are taking days and weeks as the transportation system is overwhelmed. High demand and a lack of workers in every industry has led to a major global supply chain disruption that has not been experienced before. These disruptions affect every part of the supply chain from manufactures, warehouses, shipping, rail, truck, down to the retail level. This chapter will look at two companies in the Pittsburgh area (i.e., FedEx Ground and Ensinger, Inc.).
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