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The Impact of Knowledge Management Information System on Businesses
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Author(s): Natasa Blazeska-Tabakovska (University “Sv.Kliment Ohridski”, Macedonia)and Violeta Manevska (University “Sv.Kliment Ohridski”, Macedonia)
Copyright: 2015
Pages: 26
Source title:
Technology, Innovation, and Enterprise Transformation
Source Author(s)/Editor(s): Manish Wadhwa (Salem State University, USA)and Alan Harper (South University, USA)
DOI: 10.4018/978-1-4666-6473-9.ch005
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Abstract
Organizations put their focus on organizational knowledge rather than on material resources. They increase their efforts to maximize knowledge utilization in order to cope with global trends, improve their business processes, make effective decisions, improve the quality of their products/services, and increase their effectiveness. The successful management of organizational knowledge leads organizations one step further in their work, and it is an important factor in gaining and maintaining a competitive advantage. The knowledge management processes can be facilitated and supported by various information technologies and techniques. Some of the information techniques and technologies give better effects in knowledge management processes than others. This chapter proposes a model of a knowledge management information system as a result of extensive research and analysis.
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