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The Impact of AI Integration on Business Processes Over the Next Five Years
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Author(s): Pritchard Aldurae Rascheed Waite (University Canada West, Canada), Esmeralda Camile Camile Ortiz Torres (University Canada West, Canada)and Hamed Taherdoost (University Canada West, Canada & Global University Systems, UK & Hamta Business Corporation, Canada & Quark Minded Technology Inc., Canada)
Copyright: 2025
Pages: 26
Source title:
Mastering Innovation in Business
Source Author(s)/Editor(s): Hamed Taherdoost (University Canada West, Canada & Global University Systems, UK & Hamta Business Corporation, Canada & Quark Minded Technology Inc., Canada)
DOI: 10.4018/979-8-3693-3759-2.ch004
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Abstract
Businesses are integrating artificial intelligence (AI) into their business processes, and this integration will usher in a transformative era over the next five years, thus reshaping the landscape of industries worldwide. The research aims to explore AI's impact on businesses, encompassing efficiency gains, strategic decision-making, and innovation. AI aims to streamline operations, automate routine tasks, and enhance productivity; therefore, organizations are embracing AI-driven analytics to help gain the ability to extract valuable insights from vast datasets. This helps with their data-driven decision-making and helps them gain a competitive edge. The study aims to explore the challenges and opportunities that AI integration presents in the next five years. These include workforce adaptation, ethical considerations, and the potential disruptions to traditional business models. It aims to anticipate that there will be a shift towards collaborative human-AI workflows, where AI augments human capabilities instead of replacing them.
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