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The Concept of Modularity in the Context of IS/IT Project Outsourcing: Analyzing the Role of Interface From the Findings of Empirical Studies
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Author(s): Shahzada Benazeer (University of Antwerp, Belgium), Jan Verelst (University of Antwerp, Belgium)and Philip Huysmans (University of Antwerp, Belgium)
Copyright: 2023
Pages: 29
Source title:
Handbook of Research on Digitalization Solutions for Social and Economic Needs
Source Author(s)/Editor(s): Richard Pettinger (University College London, UK), Brij B. Gupta (Asia University, Taichung, Taiwan), Alexandru Roja (West University of Timisoara, Romania)and Diana Cozmiuc (West University of Timisoara, Romania)
DOI: 10.4018/978-1-6684-4102-2.ch007
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Abstract
Information systems and/or information technology (IS/IT) outsourcing became a very common practice in developed and emerging economies. Despite IS/IT outsourcing's importance, reports on outsourcing initiatives indicate problematic situations. A large number of IS/IT outsourcing projects are being renegotiated or prematurely terminated, and many IS/IT outsourcing failures are not even publicly reported due to the fear of negative responses from the market and stakeholders. Literature suggests that the IS/IT project outsourcing is a complex maneuver. The concept of modularity has been applied in many other fields in order to manage complexity and enhance agility/flexibility; hence, four cases were analyzed using the lens of modularity in order to understand and identify the relationship between the concept of modularity and IS/IT project outsourcing. The interface aspect of modularity has emerged as the most relevant and identified in all four cases. It implies that the interface aspect should get greater attention when designing/planning a new IS/IT outsourcing project.
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